Voucher Program
Assistance when you need it most
Our Voucher Program helps eligible customers who are having difficulty paying their water bills. Customers current with their payments may be eligible for a one-time voucher to help offset the cost of their water bill.
Find your state below to learn about eligibility requirements, voucher amounts, and how to apply for assistance.
Connecticut Customer Assistance Program
Connecticut customers who qualify can get a one-time voucher. Voucher amounts range from $50 to $250 based on eligibility.
Eligibility Requirements
To qualify for Aquarion's Customer Assistance Program, customers must be:
- Receiving bills on a monthly basis
- A homeowner or small business operator in Aquarion's service territory, or a contractual renter (water bill must be in tenant's name)
How to Apply
- Download and complete the application
- Attach your proof of eligibility and mail to:
Operation Fuel
75 Charter Oak Avenue
Suite 2-240
Hartford, CT 06106 - If you are approved, please allow 90 days for the credit to appear on your water bill.
Questions?
For additional program details, contact us at 860-243-2345 or visit 211ct.org.
Massachusetts Customer Assistance Program
Massachusetts customers who qualify can get a one-time voucher in the amount of $50.
Eligibility Requirements
To qualify for Aquarion's Customer Assistance Program, customers must be:
- Receiving bills on a monthly basis
- A homeowner in Aquarion's service territory OR a contractual renter (water bill must be in tenant's name)
- A recipient of benefits through one of these programs:
- Emergency Aid to Elderly, Disabled and Children (EAEDC)
- Supplemental Security Income (SSI)
- Social Security Disability Insurance (SSDI)
- MassHealth
- Section 8 (Housing Choice Voucher Program)
- Food Stamps
- Fuel/Heating Assistance
- Medicaid
- Veteran's Benefits MGL c.115
Please note: Social Security retirement benefits alone do not qualify you for this program.
How to Apply
If you meet the qualifications above, download the application. Complete the application, attach your proof of eligibility, and mail it as instructed.
More Information
For additional program details, please contact:
Mr. Vinny Harte
Executive Director
Wellspring Multi-Service Center
814 Nantasket Avenue
Hull, MA 02045
Phone: (781) 925-3211
Fax: (781) 925-9562
Hours: 10:00 AM to 3:00 PM, Monday through Friday
or visit our Contact Us page.
New Hampshire Customer Assistance Program
New Hampshire customers who qualify can get a one-time voucher in the amount of $50.
Eligibility Requirements
To qualify for Aquarion's Customer Assistance Program, customers must be:
- Receiving bills on a monthly basis
- A homeowner in Aquarion's service territory OR a contractual renter (water bill must be in tenant's name)
- A recipient of benefits through one of these programs:
- Emergency Aid to Elderly, Disabled and Children (EAEDC)
- Supplemental Security Income (SSI)
- Social Security Disability Insurance (SSDI)
- Section 8 (Housing Choice Voucher Program)
- Food Stamps
- Fuel/Heating Assistance
- Medicaid
- Veteran's Benefits MGL c.115
Please note: Social Security retirement benefits alone do not qualify you for this program.
How to Apply
If you meet the qualifications above, download the application. Complete the application, attach your proof of eligibility, and mail it as instructed.
More Information
For additional program details, please contact:
Mr. Vinny Harte
Executive Director
Wellspring Multi-Service Center
814 Nantasket Avenue
Hull, MA 02045
Phone: (781) 925-3211
Fax: (781) 925-9562
Hours: 10:00 AM to 3:00 PM, Monday through Friday
or visit our Contact Us page.
Contact Us
Call Center hours are weekdays 8:00 a.m. to 5:30 p.m. Emergency service is available for all other hours including weekends and holidays.
Contact us