Water Infrastructure Work to Begin in Ridgefield

Oct 30, 2023 by Peter Fazekas Connecticut

Construction of water pressure reducing facility and water main projects to begin November 6

RIDGEFIELD, CONN. – October 30, 2023 – Aquarion Water Company is performing essential work on water infrastructure in Ridgefield necessary to ensure continued system reliability and the highest quality water. 

On November 6, 2023, construction is scheduled to start on a pressure reducing facility located at the intersection of Barlow Mountain Road and North Street in Ridgefield. The construction of this new facility combined with a water main extension will connect Aquarion’s Ridgefield and Craigmoor Systems, improving both the overall volume and quality of water available to customers in the Craigmoor System.  Customers should not experience any change in their water pressure as a result of these projects.  The projects are expected to be fully operational by spring 2024.

“We greatly appreciate residents’ patience as we complete these important projects,” said Mike Hiltz, Aquarion’s Manager of Capital Delivery, Engineering and Planning.  “We will work closely with our customers, neighbors, contractors, and town officials to coordinate the work and minimize any disruptions during construction.”

Due to construction, drivers may experience minor traffic delays and possible detours during normal working hours between 7:00 a.m. and 5:00 p.m. Shelton-based John J. Brennan Construction will be serving as the general contractor for the pressure reducing facility project.  Norwalk-based M. Rondano, Inc. will construct the water main extension.

To keep customers informed about scheduled and unscheduled work, Aquarion utilizes an Everbridge notification system. Aquarion encourages customers to sign up for this free service at  Information regarding Aquarion’s construction projects can be found at

Customers with questions about the pressure reducing facility project may contact Nicholas Monelli, Aquarion’s Project Manager, at (203) 362-3061.  For questions related to the water main extension work, contact Justin Xenelis, Manager Utility Program at (203) 337-5916.  For service or water-related issues, please contact Aquarion Customer Service at 1-800-732-9678 or

About Aquarion Water Company

Aquarion Water Company is the public water supply company for more than 750,000 people in 72 cities and towns in Connecticut, Massachusetts and New Hampshire.  It is the largest investor-owned water utility in New England and among the seven largest in the U.S.  Based in Bridgeport, CT, Aquarion has been in the public water supply business since 1857.  Across its operations, Aquarion strives to act as a responsible steward of the environment and to assist the communities it serves in promoting sustainable practices.  Aquarion Water Company is a wholly-owned subsidiary of Eversource.