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GREENWICH, CONN. – May 9, 2023 – Aquarion Water Company today announced a water main cleaning project in the company’s Greenwich system.  The project, scheduled to take place between Monday, May 15 through Friday, August 4, 2023, is being undertaken to ensure customers in Greenwich continue to receive the highest quality water. 

The project is scheduled to be completed over approximately 12 weeks.  During this time, customers may notice temporary low pressure or discoloration in their water. This discoloration results from the temporary disturbance of the water flow, which stirs up naturally occurring minerals that settle in water mains. Aquarion recommends customers store water in their refrigerators for drinking and cooking. Customers should also refrain from washing laundry if water is discolored. Prior to resuming use, customers should run their cold-water faucets until the water appears clear. 

Aquarion encourages customers to visit www.aquarionwater.com/alerts to sign up for automated alerts and to get the latest information on the water main cleaning project, including the schedule of upcoming streets where water mains will be cleaned.  Cleaning will take place (subject to change) between 9:00 a.m. and 3:00 p.m.; the schedule for the cleaning project is:

Customers who have signed up for alerts will also receive an automated message when their water will be affected.  Customers with questions should contact Aquarion’s Customer Service Center at 1-800-732-9678 or cs@aquarionwater.com. 

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