Newsroom

MILLBURY, MA – March 30, 2021 – Aquarion Water Company continues to perform essential work on infrastructure necessary to ensure continued system reliability.  A water main replacement project is scheduled to begin April 12 on Aldrich Avenue and on Captain Peter Simpson Road, and is expected to be completed by the end of June.   Final paving will then be scheduled in coordination with the Town of Millbury.

The project, which will replace approximately 1,000 feet of water main, is part of an ongoing program to improve Aquarion’s water distribution system and to ensure the highest quality water.  The infrastructure upgrades will also help to reduce leaks and water main breaks that can cause service interruptions.

“We greatly appreciate residents’ patience during this project,” said Bill Dwinells, Manager of Utility Programs for Aquarion.  “We will work closely with our customers, contractor, and town officials to coordinate the work and minimize any disruptions.”

Due to construction, customers should expect minor traffic delays and possible detours during the working hours of 7:00 a.m. to 5:00 p.m.  Braintree-based N. Cibotti & Sons. Inc. will serve as the contractor for the water main replacement project.

To keep customers informed about scheduled/unscheduled work, Aquarion utilizes an Everbridge  notification system to call affected customers. Aquarion encourages customers to sign up for this free service at www.aquarionwater.com/alerts.  

Customers with project-related questions may contact John Farrell, Aquarion’s project manager, at (203) 362-3048 or Paul Lawson, Manager of Operations for Aquarion MA at (508) 320-9752.   For service or water-related issues, please contact Aquarion Customer Service at 1-800-732-9678.