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Water Infrastructure Work to Begin in Mystic

Feb 29, 2024 by Peter Fazekas Connecticut

Water Main Replacement Project Scheduled to Start March 25

MYSTIC, CONN. – February 26, 2024 – Aquarion Water Company continues to perform essential work on infrastructure necessary to ensure continued system reliability. A water main replacement project is scheduled to begin March 25 on New London Road. The project is expected to be completed by July 2024. Final paving will then be scheduled in coordination with the Town of Groton and the State of Connecticut.

The project, which will replace approximately 1,500 feet of water main, is part of an ongoing program to improve Aquarion’s water distribution system and to ensure the highest quality water. The infrastructure upgrades will also help to reduce leaks and water main breaks that can cause service interruptions.

“We greatly appreciate residents’ patience during this project,” said Justin Xenelis, Aquarion’s Manager of Utility Programs. “We will work closely with our customers, contractors, and town officials to coordinate the work and minimize any disruptions.”

Due to construction, customers should expect minor traffic delays and possible detours during the working hours of 7:00 a.m. to 5:00 p.m. Plainville-based Mizzy Construction will be serving as the contractor for the water main replacement project.

To keep customers informed about scheduled/unscheduled work, Aquarion utilizes an Everbridge notification system to call affected customers. Aquarion encourages customers to sign up for this free service at www.aquarionwater.com/alerts. Information regarding Aquarion construction projects can be found at www.aquarionwater.com/projects.

Customers with project-related questions may contact John Farrell, Aquarion’s project manager, at (203) 362-3048. For service or water-related issues, please contact Aquarion Customer Service at 1-800-732-9678.


About Aquarion Water Company

Aquarion Water Company is the public water supply company for more than 750,000 people in 72 cities and towns in Connecticut, Massachusetts and New Hampshire.  It is the largest investor-owned water utility in New England and among the seven largest in the U.S.  Based in Bridgeport, CT, Aquarion has been in the public water supply business since 1857.  Across its operations, Aquarion strives to act as a responsible steward of the environment and to assist the communities it serves in promoting sustainable practices.  Aquarion Water Company is a wholly-owned subsidiary of Eversource.